Response handling templates for when a prospect already has your services covered

That’s great! It sounds like things are going well. Is there anything that you think could or should be done better?

When it comes to {important topic}, I know it's always helpful to get another set of eyes looking at it. Would you be open to sending along your {process flow, strategic plan, priorities document, etc.}? I'd be happy to have a look and provide feedback.

That's good to hear - {competitor} is a great company. In fact, we share a lot of mutual customers. Companies that use both of our offerings often find that our product makes accomplishing [X goal] much easier, since it has [unique benefit #1] and [unique benefit #2]

Good to hear. I'm curious, what do you think makes the relationship work so well?

Glad to hear you’re covered there. If there was a chance [this new way of doing things] could improve [X KPI], would you be opposed to me sending some more information?